More Information

An Introduction

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Blue Flame Wellness created a Tiered Usage Fee system to make supporting clinicians more affordable, accessible, fair, transparent, and scalable—especially when clinicians have such different caseloads, needs and concerns.

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Why Our Model Works

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✔ Maintains fairness – fees are usage-based reflecting actual usage, not a ‘one-size-fits-all’ model
✔ Maintains transparency - the value/ fee for each service are clear, visible and tangible
✔ More choice and control for you - flexible room and admin access according to your needs
✔ Ability to scale your practice with ease – no new contract, renegotiations or sudden fee jumps
✔ Lowered financial risk – build your caseload and referral basin without full practice overheads
✔ Stability and Consistency – continuity in rooms, staff, practice systems & protocols
✔ Reduced concern / resentment with hidden costs, large overheads and unused services
✔ Lowered risk of burnout – you can gain back 5-8 hrs per week with the correct admin support
✔ A Built-in Growth Path – have a clear pathway. Start → grow → consolidate yourself and your practice with support from our referral basin, internal resources, advertising / marketing and peer supervision in a professional environment

Some clinicians only work mornings, some want to build up over time, others work full-time and need full admin support. For new or returning clinicians, this system allows you to build your caseload without carrying full practice costs while you are still filling your books. With empty appointment slots and uncertain referrals, financial risk can be lowered by not paying for excessive overheads.
We’ve structured our practice so clinicians can choose how much space and support they need and our fees reflect that — you don’t need to be overpaying or under-supported at any stage. 

Below is a clear, practical framework for the categories of support and the tiered system Blue Flame Wellness offers…

1. Categories of Support

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To simplify the process, Blue Flame Wellness created categories of services we can provide. These categories filter through into the different Usage Fee Tiers you can choose from. 

A. Times / Blocks 

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It is important to know that Blue Flame Wellness offers our support services in blocks or full days.

Definition of a “Block”

“A block is defined as a morning or afternoon period allowing up to five (5) client sessions, inclusive of reasonable transition time and administrative support.”

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• Half Day: Morning 7am - 1:30pm 

• Half Day: Afternoon 2pm - late

• Full Day: 7am till late

• Telehealth Tier: Blocks of time do not apply as this is not attended in the practice

B. Our Physical Space

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• Therapy room - Rooms are fully furnished, decorated, air conditioned and cleaned regularly. Therapy Room bookings are based on quality and demand. Room Allocation is thoughtfully considered, practical and fair. Blocks are exclusive to level of clinician usage, time allocation / availability. Blocks are not based on room ‘ownership’.

• Secure Storage (lockers, filing cabinets)

• After-hours access

• Parking and parking fob

• Shared Areas (all maintained and cleaned regularly) : 

• Kitchen / Tea Room with coffee machine, teas, soda stream, fridge, lockers - a place to relax and chat

• Waiting area for clients (a safe, caring, well-maintained environment)

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C. Our Administrative & Reception Support

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Research has shown that a clinician averaging 20 clients per week can experience the administrative impact of 4-6 hours for clinical documentation (notes / reports)  6-8 hours per week of administrative and reception work. This is dependent on the level or quality of administration completed by the clinician.

With our Admin and Reception support, we minimize the impact of administrative demands allowing the clinician to increase clinical hours (and income) if they would like to. This approach can offset the cost of administrative support and decrease administrative fatigue or burnout of a clinician.

We offer two levels of administration that are detailed under each tier.

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D. Our Practice Infrastructure

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• Website and other digital platform management

• Practice management software / integrations / subscriptions 

• Practice email account

• Access to Wi-Fi and other utilities

• Cleaning and upkeep of facilities

• Practice Policies (developed and kept up to date with current legislation)

• Access to printing / scanning / shredding

• Access to stationary such as pens, note pads, general BFW business cards, etc

• Payment facilities via EFTPOS / practice online payment platform

E. Our Clinical & Professional Support

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• Individual / Peer Supervision

• Marketing / website listings

• Inter-referrals and referrals from our well-established referral network

• Individual clinician protocols put into place for emergencies

2. Tiers and Pricing

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Usage fees are structured to reflect actual use of practice resources, including room occupancy, reception support, and administrative infrastructure. Clinicians may select a tier aligned with their clinical load, with optional add-ons available.”

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